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Terms and Conditions
Touch Wood Goods – Terms and Conditions
Effective Date: March 2026
Welcome to the Touch Wood Goods website (hereinafter referred to as “this website”). Please read the following Terms and Conditions (hereinafter referred to as “these Terms”) carefully before using this website, as using this website signifies your agreement to comply with these Terms.
1. Services Provided
1.1 The services provided by this website include, but are not limited to, online browsing of products, purchasing, payment, delivery, and after-sales services.
2. User Eligibility
2.1 Users of this website’s services must have full civil capacity. If the user is a minor, they must use this website under the guidance of their guardian.
3. User Registration
3.1 Users may need to register an account to use certain functions of this website. When registering, please provide accurate and complete personal information and keep this information updated.
3.2 Users should properly safeguard their account passwords and not transfer or lend their accounts or passwords to others. Users are fully responsible for all activities conducted using their accounts and passwords.
4. Privacy Protection
4.1 This website values user privacy and will handle users’ personal data in accordance with our Privacy Policy.
5. Orders and Payment
5.1 When you place an order on this website, you agree to purchase the selected products and to comply with these Terms and other relevant policies of this website.
5.2 This website reserves the right to refuse or cancel orders under certain circumstances, including but not limited to: insufficient product stock, pricing errors, or if we believe the order is fraudulent or unauthorized.
5.3 Users agree to provide accurate payment and billing information to ensure orders can be processed smoothly.
6. Shipping and Delivery
6.1 We will deliver to the shipping address you provide. Please ensure the accuracy of the shipping address.
6.2 Delivery times may vary depending on the region and logistics service providers. This website is not responsible for delays caused by logistics service providers.
6.3 International Shipping
Touch Wood Goods ships internationally to selected destinations. International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. These charges are not included in the product price or shipping fee and are the sole responsibility of the customer.
7. Returns and Exchanges
7.1 For returns and exchanges, please refer to our Return Policy and follow the provided instructions.
8. User Conduct
8.1 Users agree not to use this website to engage in illegal, infringing, fraudulent, or other improper activities in any way, including but not limited to:
9. Intellectual Property
9.1 All content on this website, including but not limited to text, images, logos, button icons, graphics, and software, is the property of Touch Wood Goods or its content suppliers and is protected by copyright and other intellectual property laws.
9.2 Without the express written permission of this website, any reproduction, modification, distribution, transmission, republication, display, or performance of the content on this website, in whole or in part, is prohibited.
10. Limitation of Liability
10.1 This website will make every effort to maintain normal operation of the services, but is not responsible for any interruptions or failures caused by force majeure, technical failures, maintenance, or other reasons beyond our control.
10.2 To the maximum extent permitted by law, this website is not liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, data loss, etc.) resulting from the user’s use or inability to use the services.
10.3 Under any circumstances, the total liability of this website to the user does not exceed the amount paid by the user for the related services.
11. Modification of Terms
11.1 This website reserves the right to modify these Terms at any time and will publish the modified Terms on this website.
11.2 The modified Terms take effect upon publication. Continued use of this website by the user is deemed acceptance of the modified Terms.
12. Governing Law and Dispute Resolution
12.1 These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
12.2 Any disputes arising from or related to these Terms shall first be resolved through friendly negotiation between both parties; if negotiation fails, either party may submit the dispute to the competent courts of the Hong Kong Special Administrative Region for resolution.
13. Miscellaneous
13.1 If any provision of these Terms is deemed illegal or unenforceable, that provision shall be modified or deleted to the minimum extent necessary, without affecting the validity and enforceability of the remaining provisions.
13.2 These Terms constitute the entire agreement between you and Touch Wood Goods regarding the use of this website and supersede any prior oral or written agreements.
13.3 The failure of this website to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.