Privacy Policy

Touch Wood Goods Privacy Policy

Last Updated: Oct 2025

Touch Wood Goods respects and values the privacy of its users. This Privacy Policy aims to clearly explain how we collect, use, and protect your personal data.

Data Collection

When you register an account, make a purchase, participate in promotions, or contact customer support at Touch Wood Goods, we may collect the following personal data:

  • Name, contact number, and email address
  • Shipping and billing addresses
  • Payment information (used solely for payment processing; full credit card details are not stored)
  • Purchase history and preferences

We may also collect visit data through cookies or similar technologies to enhance the user experience on our website.

Data Usage

Touch Wood Goods collects your data for the following purposes:

  • Processing and delivering your orders
  • Providing customer service and responding to inquiries
  • Offering personalized promotions and product recommendations
  • Improving website functionality and service quality
  • Complying with legal requirements or responding to government authorities

Data Sharing and Disclosure

Touch Wood Goods is committed to not selling or using your personal data without authorization. Your data may be shared only in the following circumstances:

  • Necessary information is provided to third-party logistics and payment service providers for order fulfillment and payment processing
  • Compliance with legal or government requirements

Data Security

We implement reasonable technical and administrative measures to protect your data, including:

  • Encrypted data storage and transmission
  • Restricted access to personal data
  • Regular security audits

Access and Correction of Data

You have the right to contact us at any time to access or correct your personal data. For assistance, please reach out to our customer service team.

Use of Cookies

We use cookies and similar technologies to improve website functionality, analyze user preferences, and enhance promotions. You may disable cookies in your browser settings; however, some features may be affected.

Third-Party Links

Our website may contain links to third-party websites that have separate privacy policies. We encourage you to review their policies as we are not responsible for their privacy practices.

Minors

Our website and services are intended for adults only. If you are under 18, please use our website or services under the supervision of a parent or guardian.

User Rights

Under applicable laws, you have the right to:

  • Inquire whether we hold your personal data
  • Request access to or a copy of your personal data
  • Request corrections to any inaccurate or outdated data

For any such requests, please contact our customer support team.

Policy Updates

Touch Wood Goods may update this Privacy Policy from time to time and will notify users via website announcements or email. We encourage you to review this policy periodically for the latest information.

If you have any questions regarding this policy, please contact us at:

Email：hello@touchwoodgoods.com